The Reset Series
Refund Policy
30-day money-back guarantee
We want The Prediabetes Reset to be the clearest explanation of your numbers you’ve ever read. If it isn’t — if Week One doesn’t explain your flagged number better than months of googling did — email us within 30 days of purchase and we’ll refund your order in full.
- How: reply to your delivery email (or write to hello@theresetseries.com) with your order number and the word “refund.” No forms, no phone calls, no convincing required. One sentence about why is appreciated — it helps us improve — but it’s optional.
- Timing: refunds are issued to your original payment method within 5–10 business days of our confirmation.
- Scope: applies to all digital products in the order, including add-ons like The Grocery Reset.
- After 30 days: because these are instantly delivered digital files, we can’t offer refunds beyond the 30-day window.
Since the products are digital, there’s nothing to return — the files are yours to keep either way. We simply ask that refunded materials not be shared or redistributed.
Questions about an order (missing email, broken download link, wrong file)? Contact hello@theresetseries.com — delivery problems get fixed same-day and don’t count against anyone’s patience.